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FAQs


Online Store

Do you ship outside the UK?
Yes. Everywhere!

I have a question about delivery.
Please see our 'Delivery' page.

What size should I buy/How do I care for my clothing?
Please see our 'Garment Care & Sizing' page.

Birmingham HQ

Where are you located and can I visit?
Our studio in Birmingham's Southside is where the magic happens, and although it is not open to the public, we do welcome visitors by appointment. If you want to drop in for a coffee, please call us on 0121-769-2981 or email hello@provideshop.com to arrange a visit. 

Our address is: Unit 201 Jubilee Trade Centre, Pershore Street, Birmingham, B5 6ND, United Kingdom. 


Getting involved

Will you sell my product?
Although we have a reputation for unearthing new brands and publications, we are currently only selling Provide products. We do occasionally collaborate with other brands to produce co-branded products, so do get in touch if you think there's a project we could work on together.

Can I have a job?
We are not currently looking for staff, but if you think you have something specific to offer, please get in touch - you never know what may come up in future.

The Brand

What's the story behind the name 'Provide'?
We wanted our company's name to reflect its purpose, which is providing a platform from which to share creativity. So, Provide made perfect sense. There's also something about testing various philosophies, but that's a discussion for down the pub. 

Are you ethical?
Please see our 'Ethics' page.

How long have you been around?
The idea for Provide first surfaced in Summer 2011, and we launched on September 3, 2012.

Can I design for Provide?
We are lucky enough to work with a number of incredibly talented artists and designers. If you think your style fits in with the brand, please get in touch.

I'm really good at making music/skating/baking. Will you sponsor me?

We are all about hardworking, talented people who are hungry to make their mark on the world. If you love what you do and you love our gear but are too poor to buy it, get in touch. We only work with a very small number of people on flow sponsorship - don't take it personally if we can't help you out this time. Stay in touch!