Returns & Exchanges
You may request a return or exchange an item within 14 days of receiving it by following these steps:
1. Email email@example.com with your order number and exchange/refund reason.
2. Post your order back to us:
Provide Returns, Unit 201 Jubilee Trade Centre, 130 Pershore Street, Birmingham, B5 6ND
including your full name and order number in the parcel.
3. Once we receive it, we’ll send your replacement or process your refund.